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Privacy Policy

Effective Date: 12 September 2024

BidZenith is committed to protecting your privacy. All information you provide is handled with the highest standards of care and security.

Please take the time to review this policy, as it explains the types of data we collect and how we handle your personal information. We do not sell, rent, or loan any identifiable information about you or any of our customers to third parties, except as outlined in this Privacy Policy.

If you visit our websites, use our products and services, interact with our team, meet us at events, or apply for a role, this privacy policy outlines the data we collect and how we use it. It also explains your rights regarding the use of your data.

We collect common types of personal information, including your name, company, postal address, email address, and phone number.

How We Use Your Information​

We use your information to:

  • Provide, maintain, and improve our website, products, and services
  • Process transactions, and send related information
  • Fulfill our legal and compliance obligations
  • Send transactional messages, such as responses to feedback, customer service updates, or technical notices
  • Analyze trends, usage, and activities for marketing or advertising purposes
  • For other purposes with your consent
  • Generate aggregate analytics to improve our products and services
  • Customize our service to better meet your needs
  • Administer agreements you have with us
  • Send newsletters upon request
  • Track your engagement with our website, articles, and newsletters
  • Create trial and starter licenses
  • Understand your use of our products and services
  • Process your job applications if you apply for a role with us

Information We Collect​

Information You Provide Directly​

Our Website and Products may request information about you and your company. This information is collected when you register for an account or interact with our website. Examples include:

  • Contact details such as name, email, mailing address, and phone number
  • Billing details like credit card information and billing addresses
  • Profile data, including username, profile photo, and job title
  • Preferences, such as notification and marketing preferences

This data is provided by you, and by doing so, you consent to our collection and use of this information. If you provide information about someone else, you must have their consent to do so.

Information We Collect Indirectly​

We collect data indirectly, based on your interactions with our website or products, such as:

  • Web server logs that capture details like your IP address, browser, and operating system version. While generally non-identifying, this information may include personal data in certain instances.
  • Analytics data collected either by us or third-party analytics partners.

We use this information to improve our website and products. Our third-party analytics partners include:

Cookies & Tracking Technologies​

We use cookies to provide essential services, such as enabling sign-ins, preventing system abuse, remembering your preferences, and collecting usage statistics. All cookies issued are used for these purposes.

You can control cookies through your web browser settings, but disabling them may prevent parts of our website from functioning properly. You can also clear cookies to revoke your consent for tracking.

Data Disclosure​

BidZenith does not sell or rent your personal information. We may share your data with trusted third parties in the following circumstances:

  • Third Parties: In the event of a reorganization, merger, or sale, we may share your information.
  • Service Providers: We share data with service providers for tasks like payment processing, web hosting, customer support, and auditing.
  • Legal and Safety: We may disclose your data as required by law, to enforce our terms, or to protect rights, safety, or property.
  • Public Content: If you give explicit permission, we may share content you post, such as on public forums or testimonials.

Your Rights and Choices​

You have control over how we use and disclose your personal information:

  • You can decline third-party cookies and tracking.
  • You can opt out of promotional emails by clicking 'unsubscribe' in any promotional message.
  • If we've used your testimonial or company as an example, you can request that we stop.
  • You can ask to see the personal data we hold about you and request its deletion, though we may retain data for legal or compliance reasons.

Services for Minors​

Our services are not directed to individuals under the age of 13, and we request that they do not provide personal information through our website, products, or services.

Contact Us​

If you have any questions about this privacy policy, feel free to reach out to us at [email protected]. Happy bidding!